GRANDVIEW BED & BREAKFAST MOUNT DORA POLICIES
-Check-in time is between 3:00PM and 6:00PM.
-Check-out time is 11:00 AM.
****NOTE: If you plan on arriving outside of our normal check in time, prior arrangements must be made 24 hours in advance.*****
-For the comfort of all guests, smoking is not permitted inside the buildings. We do have areas that allow for smoking outside.
Should damage occur to room or items in room, a damage or replacement fee is charged equal to the item amount to credit card on account.
In the event that room keys are not returned, a $15.00 replacement fee is charged to credit card on account.
-Minimum stays may be required on weekends, holidays, and festivals.
-Cancellations require a seven (7) day notice prior to scheduled arrival. Otherwise a $65 processing fee is charged.
-Cancellations during holiday / festival dates require a fourteen day notice prior to scheduled arrival.
-Applicable taxes apply which are 7% state tax and 4% Lake County tourist development tax.
-Please respect the tranquil environment we provide for all guests. Well behaved children 12 and over welcome.
-Pet friendly room (Garden room only). At this time, we welcome dogs only. All dogs must be crated in room, up to date on vaccinations and flea treatment.
A pet fee of $25.00 nightly is charged.
Any items left behind will be returned upon request. Cost for packaging and shipping will be charged to credit card on account.
The team at Grandview Bed & Breakfast works hard to create a special occasion for every guest. If your travel plans change and you must cancel your reservations, please call us at least seven (7) days prior to your scheduled arrival. (See below for festival & holiday cancellations).
In the unlikely event that you must cancel within seven days, your reservation will be charged for a single night or 50% of your stay, whichever is greater. The full reservation will be charged for no notice of cancellation. Early departures will be charged for the full stay.
Festival & Holiday cancellations require a notice of fourteen days prior to your arrival. If you need to cancel within the 14 days, your reservation will be charged for the full stay unless the room can be rebooked.
* *Please note, by confirming your reservation you are in agreement with our policies.**