- Please Note that we DO NOT ACCEPT AMERICAN EXPRESS, Thank you
- Rates include full gourmet breakfast, refreshments and use of amenities.
- CHECK IN / CHECK OUT TIMES: Our check-in time is from 3:00 PM to 7 PM (LATE ARRIVALS, Please Call to arrange late check-in, thank you.) Check-out is 11:00 AM.
- PLEASE NOTE:**, Should any damage occur to room or items in room, or common areas, a damage or replacement fee is charged.
- In the event that room keys are not returned, a $25.00 replacement fee is charged to credit card on file.
- EARLY DEPARTURE/ STAY INFORMATION: Should an early departure occur shorter than days booked, guests are responsible for all booked dates once arrived and checked in. Once checked in, guest is responsible to pay for all nights, no refunds will be given. Minimum stays may be required on weekends, holidays, and festivals.
- 7% state tax and 4% Lake County tourist development tax additional.
- IMPORTANT: We ask that everyone please respect the tranquil environment we provide for all guests. We hope to have all guests enjoy the cozy environment we create at the Grandview.
- At this time, we allow service animals only. Service Animals must be current on vaccinations and flea treatment.All guests with service animals must sign our service animal policy.
- We understand that things happen and items are left behind. These items are returned upon request. Cost for packaging and shipping are charged to credit card on reservation.
BREAKFAST
We ask that all guests please wear shoes while in the dining room. Socks or bare feet are not allowed.
SMOKING
Smoking of any substance is prohibited in guest rooms. Guest agrees to pay a $350.00 charge to the credit card on file if evidence of smoking, vaping, or use of incense or lighted candles are detected. Smoking materials may not be placed down sinks or in room garbage cans due to safety protocols. We do have an outdoor, designated smoking area on property. Ashtrays are provided.
CANCELLATIONS
The team at Grandview Bed & Breakfast works hard to create a special occasion for every guest. If your travel plans change and you must cancel your reservations, please provide us with a written email notice. The reservation holder may cancel seven (7) days prior to arrival date on a normal reservation and fourteen (14) days prior to arrival date on a Festival and Holiday reservation. Reservation modifications are subject to a $35.00 fee. Cancellations that occur in less than 24 hours of the arrival date are subject to a $65.00 administration fee.
- 7 Day cancellation required on normal reservations from October-June, or full reservation fee is charged.
- 14 Day cancellation required on Festival and Holiday reservation or full reservation is charged.
IMPORTANT: Your reservation confirmation serves as an agreement to our policies. If you have a question about our policies, please call 407-694-0612, thank you. Travel insurance is always recommended.
GIFT CERTIFICATES: Gift certificates are available for purchase by phone 352-383-4440 or via our website: grandviewbbmountdora.com
Please note: Gift certificates are not refundable. As a courtesy, a credit is issued if under 12 months.
